Facebook Twitter Pinterest Google+

Replacing Nexus 5

I just get a free replacement of my Nexus 5


The replacement phone arrived on the 3rd day, it's pretty fast.

   

Inside the package there is nothing but the replacement phone. It's a refurbished phone. (Google customer service agent mentioned it's refurbished instead of new in the phone)

 

This is my Nexus 5's cracked screen:

   
   

Nexus 5 is a very fragile phone. Just one simple slight drop from less than 10 feet, it cracked 2 corners and two big cracks on the front panel. I dropped my iPhones much harder and they all survived.

   

Quickly I got a dead lock during setup the new phone. My google account require 2step SMS verification... However the new Nexus 5 with my sim card stuck on this screen and it never be able to receive the verification message... So there is no way to go ahead!

 

To solve the problem I have to change the SIM card back to the old phone, so I can get the SMS from old phone to allow new phone setup... What a mess!

   

While I am updating new phone I am wiping the old phone.

 

I put the ugly cover on the new phone... Since it's very fragile.

 

Next step is print out the return label and ship my old phone back.

   


0 Comments